> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kadoa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List support issues

> Retrieve all support issues for the current customer



## OpenAPI

````yaml get /v4/support/issues
openapi: 3.0.3
info:
  title: Kadoa API
  version: 3.0.0
  contact:
    name: Support
    email: support@kadoa.com
servers:
  - url: https://api.kadoa.com
security: []
paths:
  /v4/support/issues:
    get:
      tags:
        - Support
      summary: Get support issues for the current customer
      parameters:
        - name: includeResolved
          in: query
          required: false
          schema:
            type: string
            enum:
              - 'true'
              - 'false'
            default: 'false'
          description: >-
            When true, includes resolved issues in the response. Defaults to
            false.
      responses:
        '200':
          description: List of support issues
          content:
            application/json:
              schema:
                type: object
                properties:
                  issues:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          format: uuid
                          description: Support request ID
                        teamId:
                          type: string
                          format: uuid
                          description: Team that owns the issue
                        workflowId:
                          type: string
                          format: uuid
                          description: Linked workflow ID (if any)
                        workflowName:
                          type: string
                          description: Name of the linked workflow
                        issueId:
                          type: string
                          description: Kadoa issue identifier (e.g. KAD-1234)
                        requestedAt:
                          type: string
                          format: date-time
                          description: When the issue was created
                        resolvedAt:
                          type: string
                          format: date-time
                          nullable: true
                          description: When the issue was resolved (null if open)
                        resolvedBy:
                          type: string
                          nullable: true
                          description: Who resolved the issue
                        issueTitle:
                          type: string
                          description: Issue title
                        issueDescription:
                          type: string
                          description: Issue description
                        status:
                          type: string
                          description: >-
                            Current status (e.g. Triage, Todo, In Progress,
                            Done)
                        priority:
                          type: number
                          description: >-
                            Priority level (0=No priority, 1=Urgent, 2=High,
                            3=Medium, 4=Low)
                        labels:
                          type: array
                          items:
                            type: string
                          description: Labels attached to the issue
                        updatedAt:
                          type: string
                          format: date-time
                          description: Last update timestamp
                        resolutionMessage:
                          type: string
                          nullable: true
                          description: >-
                            Message explaining how the issue was resolved (null
                            if not provided or issue is open)
              example:
                issues:
                  - id: a1b2c3d4-e5f6-7890-abcd-ef1234567890
                    teamId: f0e1d2c3-b4a5-6789-0abc-def123456789
                    workflowId: 12345678-abcd-ef01-2345-6789abcdef01
                    workflowName: Product catalog scraper
                    issueId: KAD-1234
                    requestedAt: '2026-03-18T09:15:00.000Z'
                    resolvedAt: '2026-03-18T10:32:12.000Z'
                    resolvedBy: support-agent
                    issueTitle: Missing price fields on product pages
                    issueDescription: >-
                      Several product pages are returning null for the price
                      field. Affected URLs include the seasonal sale section.
                    status: Done
                    priority: 2
                    labels: []
                    updatedAt: '2026-03-18T10:32:00.000Z'
                    resolutionMessage: Updated the CSS selectors to handle the new page layout.
      security:
        - ApiKeyAuth: []
components:
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: API key for authentication

````