> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kadoa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Observability

> Reliability, throughput, and incident metrics for every workflow in your workspace

The [**Observability**](https://www.kadoa.com/observability) page in the left sidebar shows reliability, throughput, and incidents for every workflow in your workspace.

Pick a range of 30, 90, or 365 days. Headline numbers compare against the previous period, and **Export CSV** downloads the per-workflow table.

<Note>
  This page covers your workflows. For Kadoa platform availability, see [status.kadoa.com](https://status.kadoa.com).
</Note>

## Success rate

One bar per day across the selected range.

* **Scheduled workflows**: the share of runs that completed successfully.
* **Real-time monitors**: monitor uptime. Run counts stay blank because polls are not runs.
* **Grey bar**: no data for that day.

<img src="https://mintcdn.com/kadoa/8saOH7toke8UGPof/images/observability/success-rate.png?fit=max&auto=format&n=8saOH7toke8UGPof&q=85&s=97677e9ecb5e5f3c0d0778e7fead614e" alt="Success rate" width="768" height="577" data-path="images/observability/success-rate.png" />

The table lists every workflow with its daily trend, run counts, and success rate. If your workspace has real-time monitors, an **Avg reload (ms)** column shows their average polling cycle time.

## Records delivered

Cumulative rows delivered by completed runs, broken down per workflow with the average per run. Workflows that delivered nothing are listed too.

<img src="https://mintcdn.com/kadoa/8saOH7toke8UGPof/images/observability/records.png?fit=max&auto=format&n=8saOH7toke8UGPof&q=85&s=8f65e9de59d4abb5f53a5257af811d7e" alt="Records delivered" width="768" height="393" data-path="images/observability/records.png" />

## Tickets

Tickets are created automatically when a workflow fails, or manually by your team in the [Support Center](/docs/support-center).

<img src="https://mintcdn.com/kadoa/8saOH7toke8UGPof/images/observability/tickets.png?fit=max&auto=format&n=8saOH7toke8UGPof&q=85&s=2f84418db21fa524b1a8583dcce5befd" alt="Tickets" width="768" height="518" data-path="images/observability/tickets.png" />

The distribution chart shows how long resolved tickets took. Click a ticket ID to open it.

## Mean time to recover

Average time between a workflow's first failure and its next successful run.

<img src="https://mintcdn.com/kadoa/8saOH7toke8UGPof/images/observability/mttr.png?fit=max&auto=format&n=8saOH7toke8UGPof&q=85&s=b508d4e2b5ccf66dd653601d113c77e0" alt="Mean time to recover" width="768" height="445" data-path="images/observability/mttr.png" />

## Turnaround time

How long each recently created workflow took to get up and running, split into three phases:

| Phase        | Measures                                                 |
| ------------ | -------------------------------------------------------- |
| **Setup**    | Creating the workflow until its first successful preview |
| **Approval** | How long the preview waited for your team's approval     |
| **Runtime**  | Median duration of a completed production run            |

<img src="https://mintcdn.com/kadoa/8saOH7toke8UGPof/images/observability/turnaround.png?fit=max&auto=format&n=8saOH7toke8UGPof&q=85&s=0c3f069264956531a1e88ecc055aca61" alt="Turnaround time" width="768" height="685" data-path="images/observability/turnaround.png" />

## Send this data to your own stack

You can mirror everything on this page into your own observability tooling or data warehouse.

### Events

Subscribe to the [workflow events](/docs/notifications#event-types) you care about, including run failures and data changes.

Push them with [webhooks](/docs/integrations/webhooks) or [websockets](/docs/integrations/websockets), or pull them with the [REST API](/docs/integrations/rest-api). Example payloads and available fields are in the [payload reference](/docs/integrations/webhooks#payload-reference).

### Aggregated metrics

We can deliver the aggregated metrics shown on this page to your cloud storage bucket on a schedule, ready to load into Snowflake, BigQuery, Databricks, or Redshift. See [Cloud Storage](/docs/integrations/cloud-storage) for the ingestion patterns, and request setup through the [Support Center](/docs/support-center).

## Learn more

* [Notifications](/docs/notifications)
* [Data quality](/docs/data-quality)
* [Support Center](/docs/support-center)