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POST
/
v4
/
support
/
issues
Create a new support issue
curl --request POST \
  --url https://api.kadoa.com/v4/support/issues \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "title": "<string>",
  "category": "bug",
  "description": "<string>",
  "priority": 0,
  "files": [
    {
      "name": "<string>",
      "url": "<string>",
      "type": "<string>",
      "size": 123
    }
  ],
  "workflowId": "<string>",
  "dataChangeId": "<string>",
  "subcategory": "wrong_data"
}
'
{
  "success": true,
  "issueIdentifier": "<string>"
}

Authorizations

​
x-api-key
string
header
required

API key for authentication

Body

application/json
​
title
string
required

Issue title

​
category
enum<string>
required
Available options:
bug,
feature,
workflow_issue,
integration,
billing,
data_diff
​
description
string
required
​
priority
enum<number>
Available options:
0,
1,
2,
3,
4
​
files
object[]

File attachments to include with the issue. Each file must already be hosted at a publicly accessible URL.

​
workflowId
string

Optional workflow ID to link the issue

​
dataChangeId
string

ID of a data change from the Data Changes API (GET /v4/changes). Links the support issue to a specific data diff so the team can review the exact change being reported. Only relevant when category is data_diff.

​
subcategory
enum<string>

Optional subcategory for workflow or integration issues

Available options:
wrong_data,
missing_fields,
wrong_website,
scraper_broken,
other,
integration_slack,
integration_snowflake,
integration_cloud_storage,
integration_sdk,
integration_other

Response

200 - application/json

Issue created successfully

​
success
boolean
​
issueIdentifier
string

Kadoa issue identifier (e.g., KAD-123)