Create support issue
Create a new support ticket linked to a workflow or data change
Authorizations
API key for authentication
Body
Issue title
bug, feature, workflow_issue, template_issue, integration, billing, data_diff 0, 1, 2, 3, 4 File attachments to include with the issue. Each file must already be hosted at a publicly accessible URL.
Optional workflow ID to link the issue
Optional template ID to link the issue. Only relevant when category is template_issue.
ID of a data change from the Data Changes API (GET /v4/changes). Links the support issue to a specific data diff so the team can review the exact change being reported. Only relevant when category is data_diff.
Optional subcategory for workflow or integration issues
wrong_data, missing_fields, wrong_website, scraper_broken, other, integration_slack, integration_snowflake, integration_cloud_storage, integration_databricks, integration_sftp, integration_sdk, integration_other Optional ID of the workflow run the issue is about.
Kadoa Assistant session the issue was raised from. Must be a session of the caller's team. Marks the ticket as assistant-created and links the session for support.
Response
Issue creation accepted, or skipped when the ticket is not eligible (skipped is true and reason explains why)