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PATCH
Update issue priority and/or status

Authorizations

x-api-key
string
header
required

API key for authentication

Path Parameters

issueId
string
required

Body

application/json
priority
enum<number>

Issue priority (0=No priority, 1=Urgent, 2=High, 3=Medium, 4=Low)

Available options:
0,
1,
2,
3,
4
stateId
string

Target state ID. Use GET /v4/support/states to retrieve available states. Setting a non-final state on a resolved issue will reopen it.

reopenComment
string

Optional comment explaining why the issue is being reopened. Max 2000 characters. Only used when reopening a resolved issue.

resolutionMessage
string

Optional message explaining how the issue was resolved. Max 2000 characters. When provided, a resolved email including this message is sent to the user.

Response

200

Issue updated successfully